Refund policy
Pretty Perfect Style is handmade and never mass produced. Everything we offer is handmade and one of a kind. Due to the handmade nature of most of the gemstones, beads and metals, they can differ slightly from the photographs you see on the site. Such variations, we feel, speak to the “character” of each piece and are in great contrast to machine-made products.
If you are not satisfied with your purchase, you may return your items within 14 days for an exchange or online store credit. We ask that the items be in original condition with tags attached; worn merchandise will not be accepted.
Please allow 5 business days for your return to be processed once we have received it. Customers are responsible for any return shipping costs to our Studio.
Return Address- Pretty Perfect Style PO Box 12089 Charlotte, NC 28220
To return an item, please email us at monica@prettyperfectstyle.com with “RETURN” in the subject line. We will respond as soon as possible to confirm the request. Although we do include free ground shipping to the client when a purchase is made, we do not incur the cost of return shipping. We ask that you ship your return in a padded envelope or box; as Pretty Perfect Style is not responsible for items damaged or lost in transit.
We will send you a confirmation email as soon as your return has been received and processed.